Refund Policy – Yoga and Psychology Services

Overview

At Empower Balance, we are committed to providing exceptional Yoga and Psychology services to our clients. We aim to ensure your satisfaction and well-being throughout your journey with us. However, we understand that circumstances may arise that require refund consideration. This Refund Policy outlines our guidelines for processing refunds for Yoga and Psychology services.

1. Eligibility for Refund

1. Yoga Services:

   • Cancellation Before Commencement: If you decide to cancel a Yoga class, workshop, or retreat before its scheduled commencement, you may be eligible for a full or partial refund, subject to the terms specified at the time of booking.

   • Missed Sessions: Regrettably, we cannot offer refunds for missed Yoga sessions once the program has commenced.

2. Psychology Services:

   • Cancellation Before Initial Consultation: If you cancel a Psychology service, such as counseling or therapy, before the initial consultation, you may be eligible for a full or partial refund, depending on the terms specified during the booking process.

   • After Initial Consultation: If you have already had an initial consultation, we regret that we cannot provide refunds for Psychology services already rendered.

2. How to Request a Refund

To request a refund for Yoga or Psychology services, please follow these steps:

• Contact our Customer Support Team at contact@empower-balance.com within 7 days of the scheduled service or program commencement or the occurrence of the issue leading to your refund request.

• Provide your booking details, the reason for your refund request, and any relevant documentation to support your claim.

3. Refund Processing

Once we receive your refund request, our team will review your case and determine if you are eligible for a refund based on the outlined criteria. If your refund request is approved, we will process the refund within 7 days using the original payment method used during the booking.

Please note that it may take additional time for the refunded amount to reflect in your account, depending on your financial institution’s processing time.

4. Non-Refundable Items

Please be aware that certain Yoga and Psychology services may be non-refundable. These include, but are not limited to:

• Downloadable digital products or resources related to Yoga or Psychology services.
• Completed Psychology sessions or consultations.

5. Contact Us

If you have any questions, concerns, or inquiries regarding our Refund Policy for Yoga and Psychology services, please contact us at contact@empower-balance.com. We are here to assist you and provide further information as needed.

Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.

---